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Yes, but only if the amount of your order exceeds £/$5000. Admin fee will apply.

Yes, we will consider providing a volume discount if your order exceeds £/$5000 or if you are planning to purchase more than 50pcs of any SingleTact product (ie. 50x S8-10N etc.). For more details, please contact us.

No, all prices displayed on our website are without the VAT. We will collect the appropriate VAT at checkout for customers located in the UK & US. Customers in other locations will have to pay their VAT and appropriate customs charges upon delivery.

Our shipping methods depend on delivery location and the value of the order. We use Royal Mail, UPS, EMS, FedEx and other couriers. You will be provided with a selection of shipping methods at the checkout.

All orders for EU customers are shipped from our UK store. As such there will be no VAT charged on these orders at checkout. The VAT and any customs import fees will have to be paid at the delivery. Please ensure you provide correct contact details such as email and phone number, so the shipping company can inform you about the import/customs fees.

Failure to pay these fees will result in the order being sent back. If an additional charge is applied by the courier to have the order returned, this charge maybe deducted from any refund. A new payment for postage will also have to be made, if you would like the goods dispatched again.

If you are ordering on behalf of a VAT registered company, please provide us with VAT number & EORI number. These may speed up the customs clearance process.

The tracking details for your order is sent via automated email when your order has been shipped. Please check your Spam/Junk folder, if you can’t find it, it might have ended up there.

The invoice for your order is automatically generated and sent to the email address provided. Please check your Spam/Junk folder, if you can’t find it, it might have ended up there. If you need a replacement, please contact us.

Yes, all payment transactions made for SingleTact products will display on your bank statement as payments made to PPS UK Limited.

The green boards are the first revision, they are being removed from circulation. The green boards do not support the tail extenders, only the black or blue boards are compatible with tail extenders. This is the only difference. Blue board is the third generation released so far.

Yes, the software is freely available for download on our downloads page.

Yes, both the electronics and sensors are compliant, and the certificates are available on our downloads page.

The SingleTact Quick Start Guide has detailed information about how to get started with SingleTact sensors, including the pin configuration and experimental setup.

We have also made a simple guide on How to Create a Force Sensitive Pad or Switch, which can help you integrate SingleTact products into your project.

Double sided tape is recommended. A very thin tape is preferable, so that it does not interfere with sensor performance.

For further information please check out our Mounting Methods and Best Practices page.

SingleTact has been tested to a million cycles.

A calibrated sensor has higher accuracy and a linear output curve, however calibration data is stored on the electronics, therefore the electronics cannot be used with any other sensor. For more information, go to our SingleTact Product Selector page, select any size, any pressure range, and then click on the informational “Should I order a calibrated sensor?” button.

Yes, we can design custom sensors for you, however a minimum order value of £/$40,000 is required due to manufacturing costs. Please contact us to discuss your project.

Check the pin configuration. To check that the Arduino is working properly with SingleTact, follow the steps in the SingleTact User Manual, Section 4.2 (Programming the Arduino UNO with SingleTact Example). Please make sure you have followed the current steps as well:

Go to Tools –> Board –>Arduino UNO

Go to Tools –>Port –> COM(X) (Connected with Arduino)

The available SingleTact datasheet gives possible sensor connections and the expected capacitance range. For your application, you need to read the capacitance value. You need some form of analogue front-end (SingleTact electronics or equivalent) to convert capacitance to voltage or a digital output.